Shipping

Where we ship

Anywhere in Canada, Quebec included. We don’t ship outside Canada yet.

What it costs

Shipping is free on every order, anywhere in Canada.

When your order ships

Every order shows the date it ships by and the date it arrives by, in the bag, at checkout and in your confirmation email. We make each batch by hand, so a pre-order waits for its batch: the first ships by 15 December 2026 and arrives by 31 December. We charge your card when you order, and you can cancel for a full refund until it ships.

December is the carriers’ busiest month. For a gift with a date, check the ships-by date before you order.

Tracking

We ship with Canada Post Expedited Parcel. When your order ships, we email you its tracking number. Most parcels arrive within 2 to 8 business days of shipping, or up to about 10 for remote and northern addresses. If one won’t arrive by its arrives-by date, we email you, and you can cancel for a full refund.

If your order is late

If your order can’t ship by its date, we email you before that date with the new one. The email has a link to cancel and get a full refund in one click. If you’d rather wait, there’s nothing to do.

Damaged or lost parcels

If something arrives damaged, email us a photo as soon as you can and we’ll send a new one at our cost, or refund you if we can’t. If tracking hasn’t moved for 7 days, or says delivered but you can’t find it, write to us: we’ll ask the carrier, then send a new one or refund you.

Changing your address

Write to us before your order ships and we’ll change it. Once it has shipped, we can’t redirect it.

Questions: hello@yedidem.ca.